Privacy policy

Account and party information

We store account email addresses, display names, password hashes, verification and recovery records, profile photos, favorites, playlists, settings, song requests, scores, participation history and recaps where those features are used. You can use guest song requests without an account.

Visibility in a party

Names, photos, song requests and scores can be shown to people in the same party. Welcome photos and messages are visible in that party. Keep private host and remote links private: they grant party controls. Public testimonial publication requires the permission selected when submitting feedback.

Cookies, referrals and service statistics

Cookies support sign-in, membership restoration, private host/remote access and referral attribution. We use browser identifiers and hashed identifiers to track participation, reduce duplicate referral rewards and measure service activity. Inviter accounts can see referred users’ display names, verification state and qualification progress. Public counters show aggregate activity; administrative dashboards show service and account activity. Hosting systems process technical connection information, including IP addresses, for operation and troubleshooting.

Payments, email and video providers

Stripe processes checkout and subscription billing. NVKTV stores payment and subscription references and access status. Support messages (including your reply email and message), verification, recovery and invitation messages use our configured email provider, currently Resend or an SMTP relay. Embedded videos and video searches use YouTube/Google services. These providers process information under their own policies; loading embedded content can disclose connection information to the provider.

Email preferences

Account verification and recovery messages support account access. You can turn party invitation emails off in My account → Security. Personal recap emails are requested through the available recap controls.

Retention and requests

Sessions normally expire after 24 hours without qualifying activity, but account records, saved history, recaps, referral records, billing records and operational statistics can remain afterward. Recent top-hit records are cleaned after 30 days; lifetime totals are retained. Backups may retain earlier copies. Contact support to request access, correction or deletion of personal information; records needed for security, accounting or applicable obligations may need to be retained.

Protecting information

Access controls and password hashing help protect account information. No internet service can guarantee complete security. Contact support about suspected unauthorized access.

Contact

Operated by NVKTV.